James Matthews
Henderson,NC
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
District Manager
Advance Auto Parts
South Central Virginia/ North Central NC
04.2022 - Current
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Supervised 15 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Generated financial and operational reports to assist management with business strategy.
General Manager
Advance Auto Parts
Franklinton, NC
06.2016 - 04.2022
- Achieve Personal and Sale goals for the company
- Ensure high standards of customer service
- Store Cleanliness
- Open and closing of daily store duties
- Store Inventory and stocking supplies.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Multiple Line Representative
State Farm Janet Cox's Office
06.2015 - 06.2016
- Responsible for trying to make sales and protecting customers families assets
- Responsible for making changes to customers insurance policies
- Ensure customers leave happy
- Efficient use of computers systems
- Building relationships with customer, other staff, managers.
Sales/Credit Representative
Superior Chrysler Dodge Jeep
06.2013 - 06.2015
- Responsible for efficiently providing quality sales experiences to customers
- Provide excellent knowledge of the product I am selling
- Ensure every customer leaves happy
- Efficient use of computer systems
- Building relationships with customers, other staff, managers.
Retail Parts Professional
Advance Auto Parts
05.2010 - 08.2012
- Sales
- Performs weekly truck delivery put up
- Intercept customer complaints to offer recovery.
Education
BBA - Business Management
Grand Canyon University
Phoenix, AZ06.2025
BBA - Business Management
ECPI University
Virginia Beach, VAGeneral Education Diploma -
Vance Granville Community College
06.2006
Skills
- Leadership Development
- Territory Management
- Business Development
- Profitability Optimization
- Financial Management
- Multi-Unit Management
- Market Research
- Budget Management
- Strategic Planning
- Operations Oversight
- Sales Management
- Staff Supervision
- Customer Relations
References
References available upon request.
committees
- Junior ROTC
- Auto Technician
- Drill Team
- Saber team
- Color guard
Timeline
District Manager
Advance Auto Parts
04.2022 - Current
General Manager
Advance Auto Parts
06.2016 - 04.2022
Multiple Line Representative
State Farm Janet Cox's Office
06.2015 - 06.2016
Sales/Credit Representative
Superior Chrysler Dodge Jeep
06.2013 - 06.2015
Retail Parts Professional
Advance Auto Parts
05.2010 - 08.2012
BBA - Business Management
Grand Canyon University
BBA - Business Management
ECPI University
General Education Diploma -
Vance Granville Community College