James Scott
Denver,CO
Summary
: I can turn a table around that has had a bad experience and make it right.
: Team Player
: Loyal…..take care of me and ill ride or die with you!
: Not afraid of taking large parties by myself…matter of fact it's my specialty.
: Able to think fast on my feet
: Works better under pressure
: Willing to help out whenever needed…..oh dishwasher didn't show up today, we gotta do our own dishes here and there…..yea no problem….no busser…yeah got that too.
: Experienced Server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
9
9
years of professional experience
Work History
Server
The Cheesecake Factory
Denver, CO
02.2023 - 11.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Brothers Bar and Grill
Northfield, CO
02.2022 - 08.2023
- Worked Fri-Sun all doubles and Mon lunch
- I really enjoyed my time there
- I left to go do a seasonal job for 3 months, then went to Costa Rica for 2 months
- Assisted in training new servers.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
Server Trainer
Olive Garden
Collegeville, PA
03.2015 - 07.2022
- I loved it there and made many friend to this day from there
- I was 1 of 2 server trainers for my duration there
- They had a whole new management team come in and they would not honor anyone's current schedules so they lost half the staff the very first week and I was one of them
Server Trainer
Red Robin
Collegeville, PA
03.2017 - 03.2020
- This was a very comfortable job, within 4 months I had become was the only server trainer the whole rest of my time there.
- The pandemic hit and they closed for a month and then opened just for To Go, and I never went back.
Education
TEFL Certificate - Teaching English As A Second Language (ESL)
Oxford Seminars At Villanova
Villanova, PA02.2018
Skills
- High-Volume Dining
- Liquor, Wine and Food Service
- Food Safety Understanding
- Customer Service and Rapport
- Menu Recommendations
- High Energy and Stamina
- Relationship Building
- Cool Under Pressure
- Service-Oriented
- Guest Engagement
- Order Management
- Menu Knowledge
- Menu Memorization
- Price Memorization
References
References available upon request.
Timeline
Server
The Cheesecake Factory
02.2023 - 11.2023
Server
Brothers Bar and Grill
02.2022 - 08.2023
Server Trainer
Red Robin
03.2017 - 03.2020
Server Trainer
Olive Garden
03.2015 - 07.2022
TEFL Certificate - Teaching English As A Second Language (ESL)
Oxford Seminars At Villanova