James Smith
Providence,RI
Summary
Proven ability to enhance safety and wellbeing at Bradley Hospital by implementing de-escalation techniques and promoting independent living skills. As a Security Supervisor at Mojo’s, significantly improved security protocols. Skilled in client advocacy and multitasking, consistently delivering quality under pressure.
Overview
7
7
years of professional experience
Work History
Residential Counselor
Bradley Hospital
Rumford, RI
06.2019 - 03.2022
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
Security Supervisor
Mojo’s
Providence, RI
10.2015 - 05.2019
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts.
Cook
Buffalo Wild Wings
Warwick, RI
05.2015 - 05.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Diploma - College Prep
Mount Pleasant High School
Providence, RI06.1998
Skills
- De-Escalation Techniques
- Client Advocacy
- Boundaries Establishment
- Supply Replenishment
Timeline
Residential Counselor
Bradley Hospital
06.2019 - 03.2022
Security Supervisor
Mojo’s
10.2015 - 05.2019
Cook
Buffalo Wild Wings
05.2015 - 05.2019
Diploma - College Prep
Mount Pleasant High School