Summary
Overview
Work History
Education
Skills
Additional Information
References
Interests
Timeline
Generic
James Turley

James Turley

Mesa,United States

Summary

Organized and dependable student, looking for part-time work, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Front Desk Associate

EOS Fitness
06.2023 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered guest questions and offered referrals to local points of interest.
  • Maintained cleanliness and organization of front desk area.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Security Guard

Securitas
07.2023 - 06.2024
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Assistant Manager

Kure Vaporium
10.2021 - 07.2023
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Associate of Science - Cyber Operations And Warfare

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2026

High School Diploma -

American Leadership Academy
Queen Creek, Arizona
05.2019

Skills

  • Written and Verbal Communication
  • Customer Service
  • Sales
  • Credit card handling
  • Staff Management
  • Time Management
  • Cash Handling
  • Surveillance
  • Listening Skills
  • Problem-solving skills
  • Network Administration
  • Search Engine Optimization
  • Virtualization Technologies

Additional Information

Demonstrated commitment to academic excellence by maintaining a high GPA and earning recognition on the honor roll for academic achievements. Took advantage of advanced placement courses and dual enrollment opportunities to challenge myself and prepare for post-secondary education. Graduated with a well-rounded education that prepared me for future endeavors in college, the workforce, or vocational training. Equipped with the knowledge, skills, and confidence to pursue further educational goals and succeed in a competitive and rapidly changing world. As a Cyber Security major, I have completed a rigorous curriculum that includes courses focusing on network security, cryptography, ethical hacking, and information assurance. My coursework has equipped me with a strong foundation in understanding cyber threats and developing strategies to protect sensitive information and data systems from cyber attacks. Throughout my academic journey, I have actively participated in cybersecurity competitions and workshops to further enhance my skills and knowledge. These experiences have helped me stay up-to-date with the latest trends and techniques in cybersecurity, and have sharpened my ability to think analytically and respond effectively to cyber incidents. In addition to my technical skills, I have also developed strong communication and teamwork abilities through group projects and presentations. I am adept at collaborating with colleagues to address security challenges and convey complex technical information in a clear and concise manner.

References

  • Patricia Webb, 07/23, Co-Worker
  • Christian Blackhawk, 06/24, Manager
  • Mark Haaser, 07/23, Manager

Interests

- Fitness

- Technology

- Real-world experience

- Computers / IT

- Customer Service

Timeline

Security Guard

Securitas
07.2023 - 06.2024

Front Desk Associate

EOS Fitness
06.2023 - Current

Assistant Manager

Kure Vaporium
10.2021 - 07.2023

Associate of Science - Cyber Operations And Warfare

Maricopa Community Colleges - Mesa Community College

High School Diploma -

American Leadership Academy
James Turley