Jamesha Johnson
Fort Worth,TX
Summary
Detail-oriented Patient Access Representative with extensive experience in patient care and appointment coordination. Skilled in managing high call volumes and monitoring vital signs, enhancing patient satisfaction and operational efficiency. Committed to providing outstanding customer service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
Wellmed
Fort Worth, Texas
2020.08 - Current
- Coordinated appointment scheduling for multiple healthcare providers to ensure timely access to care.
- Registered patients through face-to-face interviews, collecting demographic, insurance, and medical information to facilitate seamless service.
- Managed high volume of incoming calls, providing exceptional customer service to enhance patient and family experience.
Patient Care Technician
USMD Hospital
Arlington, Texas
2022.05 - 2024.10
- Assisted nursing staff in daily patient care activities and routine tasks.
- Supported patients with mobility needs, including transfers and ambulation assistance.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Lead Teacher
Childcare Network
Fort Worth, Texas
2020.03 - 2020.09
- Developed engaging lesson plans aligned with early childhood education standards.
- Supervised classroom activities and maintained a safe learning environment.
- Collaborated with parents to discuss student progress and address concerns.
Lead Sales Associate
Dollar General Store
Texarkana, Texas
2019.08 - 2020.03
- Supervised daily operations and ensured efficient store workflow.
- Assisted with the training of new sales associates.
- Processed payments and returned receipts, cash, coin and cards to customers.
Instructional Aide
Texarkana ISD
Texarkana, Texas
2018.07 - 2019.07
- Collaborated with teachers to develop instructional materials addressing diverse learning needs, improving accessibility for all students.
- Tracked student progress and communicated insights with educators, guiding instructional strategies to better support student learning.
- Facilitated small group activities that fostered student engagement and encouraged collaboration among peers.
Education
High School Diploma -
Options High School
Texarkana, TX2010-06
Associate of Applied Science - Sonography
Tarrant County College
Fort Worth, TX2026-04
Skills
- Patient care
- Vital signs monitoring
- Medical terminology
- Appointment scheduling
- Customer service
- Team collaboration
- Effective communication
Timeline
Patient Care Technician
USMD Hospital
2022.05 - 2024.10
Patient Access Representative
Wellmed
2020.08 - Current
Lead Teacher
Childcare Network
2020.03 - 2020.09
Lead Sales Associate
Dollar General Store
2019.08 - 2020.03
Instructional Aide
Texarkana ISD
2018.07 - 2019.07
High School Diploma -
Options High School
Associate of Applied Science - Sonography
Tarrant County College