Lee James
Buffalo,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills. skills. Looking for a career in the automotive field or customer service. Many certifications that will make a great candidate for the job. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Driver
Transport Clients To Appointments
01.2018 - 03.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicle.
Customer Service Representative
Fiserv
02.2017 - 01.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Educated customers on various financial products, empowering them to make informed decisions and improve their financial health.
Restaurant Depot
Stock
09.2016 - 03.2017
- Optimized space utilization within the depot facility through strategic planning and organization techniques.
- Established safety protocols within the facility that resulted in a reduction of workplace accidents
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
Education
Some College (No Degree) - Architectural Engineering
Erie Community College
Buffalo, NYGED -
University of Buffalo
Buffalo, NY06.2014
Skills
- Customer Service
- Flexible Schedule
- Vehicle Maintenance
- Clean Driving Record
Certification
- Certificate of training for Snap-ON Eco Plus Refrigerant Station
- Certified RMS Technician
- Certificate of Training for The John Bean Prism Aligner System
- Certificate of Training for The Snap on Air/Electric Tire Changer
- Certificate of Training for The Snap on computer wheel balancer
- Certificate of Training for The Snap on Coolant recovery exchange
- Certification in Automotive Service Maintenance and Light Repair\
All certification received at Greater Altoona; Career & Technology Center
Timeline
Driver
Transport Clients To Appointments
01.2018 - 03.2020
Customer Service Representative
Fiserv
02.2017 - 01.2018
Restaurant Depot
Stock
09.2016 - 03.2017
Some College (No Degree) - Architectural Engineering
Erie Community College
GED -
University of Buffalo