Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

James Magee

Columbus,OH

Summary

Fiber technician specializing in installation, repair, and troubleshooting. Proven track record in customer service and logistics management. Extensive experience in driving and fleet administration, ensuring efficient operations and high customer satisfaction.

Work History

Premises Technician

AT&T
Columbus, OH
10.2025 - Current
  • Installed, set up, and repaired devices and system components.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
  • Conducted quality checks on service installations to ensure compliance with standards.
  • Installed and maintained telecommunications equipment for residential and business customers.
  • Tested connections to verify power supplies and communication link functionality.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.

Dispatcher

Amazon
Etna, Ohio
02.2023 - 10.2025
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Coordinated with warehouse and road employees to ensure seamless communication and operational efficiency.
  • Ensured adherence to safety protocols and compliance regulations to maintain operational integrity.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Assigned drivers to appropriate routes based on customer needs.
  • Prepared daily work and run schedules.
  • Managed daily delivery and work schedules to maximize coverage.
  • Resolved customer complaints related to service issues or delays.
  • Relayed information between drivers, customers, and management to ensure clarity and efficiency.

Education

High School Diploma -

Olentangy Liberty High School
Powell, OH
06-2010

Skills

  • Installation and repair
  • Telecommunications equipment
  • Circuit testing
  • Cabling layout design
  • Technical troubleshooting
  • Customer relationship management
  • Cable installation
  • Hand tool proficiency
  • Vehicle maintenance
  • Work order completion
  • Network troubleshooting
  • GPS tracking
  • Customer service
  • Route planning
  • Driver communication
  • Time management
  • Logistics coordination
  • Preventive maintenance planning
  • Fiber optic installation
  • Ethernet networking
  • Fiber splicing expertise

Affiliations

I am a musician with twenty plus years of experience with guitar, drums, and music software including Logic Pro, Reason, and MetaSynth.

Timeline

Premises Technician

AT&T
10.2025 - Current

Dispatcher

Amazon
02.2023 - 10.2025

High School Diploma -

Olentangy Liberty High School
James Magee