Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamia hampton

Apopka

Summary

Dynamic Scheduling Coordinator with proven expertise at Orlando Health, adept at calendar coordination and customer relationship management. Successfully streamlined scheduling processes, enhancing operational efficiency and patient care. Recognized for strong communication skills and maintaining confidentiality, while effectively managing multiple priorities in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Scheduling Coordinator

Orlando Health
03.2023 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Verified insurance coverage and obtained pre-authorizations.
  • Coordinated with other departments to facilitate seamless operation and excellent patient care.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.

Health Information Management Clerk

Florida Department of Health, Orange County
02.2020 - 06.2022
  • Secured confidential patient information from unauthorized access.
  • Retrieved medical data for physicians and patients.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Lead Scheduling Coordinator

Hilton Grand Vacations Club
08.2014 - 02.2019
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.

Education

Associate of Science - Ultrasound Tech

Valencia College
Orlando, FL
05-2028

Skills

  • Calendar coordination
  • Customer engagement and support
  • Intake documentation
  • Confidentiality requirements
  • Customer relationship management
  • Schedule organization

Timeline

Scheduling Coordinator

Orlando Health
03.2023 - Current

Health Information Management Clerk

Florida Department of Health, Orange County
02.2020 - 06.2022

Lead Scheduling Coordinator

Hilton Grand Vacations Club
08.2014 - 02.2019

Associate of Science - Ultrasound Tech

Valencia College

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Jamia hampton