Jamia Lee
Flint
Summary
Dynamic customer service professional with experience at McDonald's, excelling in fast-paced environments. Proven ability to multitask and enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and problem-solving, consistently delivering quality service while managing high-pressure situations. Flexible and dedicated, committed to meeting business needs.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
03.2024 - 03.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cashier
JCPenney
09.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Texas Roadhouse
01.2024 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Ypsilanti Community High School
Ypsilanti, MI05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
Timeline
Cashier
JCPenney
09.2024 - 12.2024
Crew Member
McDonald's
03.2024 - 03.2025
Host
Texas Roadhouse
01.2024 - 07.2024
Ypsilanti Community High School
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