Jamie Garrison
Millington,TN
Summary
Detail-oriented and knowledgeable, Medical Office Assistant. Skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with experience in the office. Motivated, professional and eager to learn new job skills.
Overview
19
19
years of professional experience
Work History
Patient Representative
Semmes-Murphey Clinic
Memphis, TN
08.2021 - 03.2026
- Gathered forms, copied insurance cards to collect patient information for correct billing and insurance filing
- Experienced in office procedures; word processing, email correspondence, and multi phone lines
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Knowledgeable in the use of standard office equipment and common software programs
- Promote office efficiency by being dependable and having a positive attitude
- Ability to communicate effectively and professionally
- Scheduled patient appointments and managed daily office operations efficiently
- Assisted in training
Medical Office Assistant
UT Medical Group
Memphis, TN
10.2008 - 02.2011
- Pulled charts and prepared for nurse and doctor assessment
- Gathered forms, copied insurance cards to collect patient information for billing and insurance filing
- Accurately collected personal, billing and medical details for many patients per day
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Promoted office efficiency
Medical Receptionist
Pediatrics East
11.2006 - 08.2008
- Responded to correspondence from insurance companies to verify patient's coverage
- Enhanced office efficiency by handling high volume of callers per day
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Organized paperwork such as charts and reports for office and patient needs
- Adeptly managed multi-line phone system and pleasantly greeted all patients
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Carefully transcribed phone messages and relayed to appropriate personnel
Education
Medical Office Technology
Southwest Tennessee Community College
Memphis, TNHigh School Diploma -
Bolton High School
Arlington, TNSkills
- Time Management
- Appointment scheduling
- Multitasking and Prioritization
- Check-In and Check-Out Procedures
- Microsoft Office
- Payment Processing
- Flexibility and Adaptability
- Data Entry
- Electronic Charting
- Dependable and Hardworking
Timeline
Patient Representative
Semmes-Murphey Clinic
08.2021 - 03.2026
Medical Office Assistant
UT Medical Group
10.2008 - 02.2011
Medical Receptionist
Pediatrics East
11.2006 - 08.2008
Medical Office Technology
Southwest Tennessee Community College
High School Diploma -
Bolton High School