Carol Adkins
Land O' Lakes,FL
Summary
Dynamic Clinical Manager with over 30 years of experience in Home Health and Healthcare operations. Holds an active, unrestricted nursing license. Clinical professional with proven record of managing clinical operations and improving patient outcomes. Advanced knowledge in healthcare protocols complemented by collaborative approach to team management. Reliable in adapting to dynamic healthcare environments and dedicated to achieving optimal results through strategic planning and execution.
Overview
19
19
years of professional experience
Work History
Clinical Manager
Senior Care Solutions
12.2023 - Current
- Enhanced treatment outcomes by developing individualized patient care plans.
- Optimized clinic operations through efficient staffing and resource management.
- Improved service quality by analyzing patient feedback and outcomes data.
- Ensured compliance with regulations, effectively mitigating clinical practice risks.
- Streamlined documentation processes, increasing accuracy and reducing staff administrative burdens.
- Fostered effective communication among staff, physicians, and patients through active listening.
Assistant Clinical Manager
Concierge HHC
02.2022 - 12.2023
- Enhanced patient care through coordinated activities among healthcare teams and clients.
- Streamlined documentation processes, improving accessibility and accuracy of patient records.
- Created training materials, promoting continuous learning and staff development culture.
- Implemented quality assurance protocols, ensuring high standards in patient service delivery.
- Collaborated with multidisciplinary teams to improve patient outcomes via effective treatment plans.
- Applied evidence-based clinical practices to enhance overall patient care quality.
RN Case Manager
Avenna HHC
01.2020 - 02.2022
- Enhanced health outcomes by coordinating effective patient care plans.
- Collaborated with teams to tailor intervention strategies for patient needs.
- Monitored patient progress, adjusting care plans to meet treatment goals.
- Educated patients and families on self-care and treatment adherence.
- Streamlined documentation processes, ensuring regulatory compliance and accuracy.
Registered Nurse Clinician
Comprehensive Home Care
03.2017 - 12.2019
- Enhanced patient outcomes by leading assessments and creating personalized care plans.
- Strengthened treatment strategies through team collaboration with multidisciplinary professionals.
- Improved adherence to safety standards by implementing evidence-based protocols.
- Delivered culturally competent care by tailoring communication to diverse patient backgrounds.
- Empowered patients with self-care education to manage their health independently.
Clinical Manager
Amedisys Home Health
03.2016 - 02.2018
- Enhanced patient care quality by leading clinical team adherence to standards.
- Optimized treatment outcomes through individualized care plan implementation.
- Boosted clinic efficiency via strategic staff communication and resource allocation.
- Facilitated staff development through performance evaluations and mentorship.
- Navigated operational changes by adapting processes to comply with regulations.
- Secured accreditation success by ensuring documentation completeness during reviews.
RN Case Management
Hospice of the FL Suncoast
08.2006 - 09.2013
- Reduced administrative workload by streamlining case management processes for improved patient care.
- Supported participants from enrollment to post-program follow-up with personalized case management.
- Ensured completion of necessary forms and reports throughout the patient journey.
- Monitored progress through regular check-ins with assigned caseloads, addressing concerns promptly.
- Enhanced agency reputation by demonstrating commitment to client needs through diligent management.
- Prioritized patient needs upon admission to coordinate effectively across multiple cases.
Education
Associate of Applied Science - Nursing
Saint Louis Community College
St Louis, MO01-1993
High School Diploma -
Mercy High School
University City, MO05-1974
Skills
- Clinical leadership
- Operational Training and mentoring
- Planning and Development
- Clinical quality improvement to optimize performance resulting in enhanced member/patient experience
- Ability to work remotely
- Strong presentation skills
- Proficient in Kinnser, Home Base and Access
- Patient relationship management
- Patient education
- Effective communication
Timeline
Clinical Manager
Senior Care Solutions
12.2023 - Current
Assistant Clinical Manager
Concierge HHC
02.2022 - 12.2023
RN Case Manager
Avenna HHC
01.2020 - 02.2022
Registered Nurse Clinician
Comprehensive Home Care
03.2017 - 12.2019
Clinical Manager
Amedisys Home Health
03.2016 - 02.2018
RN Case Management
Hospice of the FL Suncoast
08.2006 - 09.2013
Associate of Applied Science - Nursing
Saint Louis Community College
High School Diploma -
Mercy High School