Jamie Hughes
Dunkin' Donuts
Upper Saint Clair,PA
2
years of professional experience
Dedicated crew member delivering superior customer service and safe food handling. Known for effective communication and a strong focus on teamwork, consistently contributing to positive dining experiences.
Work History
Crew Member
1 Year 1 Month- Prepared and served a variety of food and beverage items according to established recipes and standards.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation protocols.
- Assisted customers with orders, ensuring a positive experience through effective communication.
- Operated cash register accurately, handling transactions and providing change efficiently.
- Supported team members during peak hours, demonstrating flexibility in task assignments.
- Monitored inventory levels, reporting discrepancies to management for timely restocking decisions.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Retail Worker
4 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to ensure store cleanliness and organization.
- Implemented visual merchandising strategies to optimize product displays and attract customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Performed cash, card, and check transactions to complete customer purchases.
Crew Member
5 Months- Monitored inventory levels, reporting discrepancies to management for timely restocking decisions.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Cleaning
Cash handling
Problem-solving
Taking orders
Interactive communication skills
Safe food handling
Hospitality service expertise
Valid Driver's license
Timeline
Crew Member
Dunkin' Donuts
07.2025 - CurrentRead More
Retail Worker
Rally House
03.2025 - 07.2025Read More
Crew Member
Raising Cane's Chicken Fingers
07.2024 - 12.2024Read More
Upper St. Clair Highschool
High School Diploma
Read More