Jamie Jordan
SI,SC
Summary
I am motivated to be able to advocate for those in my community suffering from sexual and substance abuse. By using the knowledge I have gained through my own personal journey and lived experiences, it gives me the ability to build positive relationships while providing hope, encouragement and support to my peers as they make the life changes necessary to recover from substance use. I have learned many skills in my previous job experiences including dependability, listening skills and maintaining confidentiality which are all necessary qualities of a support worker.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Bon Secours
Greenville, SC
01.2023 - Current
- Documented and managed patient information in computer system.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
- Assisted with scheduling follow-up appointments according to provider availability.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Restaurant Waiter
Texas Roadhouse
Greenville, SC
09.2020 - 07.2021
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Trained new employees to perform duties.
- Took accurate food and drink orders, using a POS ordering software system.
Patient Service Representative
Prisma Health System
Greenville, SC
09.2015 - 07.2020
- Verified insurance information, collected payments, and scheduled appointments.
- Adhered to HIPAA regulations when handling confidential patient information.
- Provided support with various tasks such as scheduling tests, ordering supplies.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
Education
CPSS Certified - APSC Approved CPSS Training
Favor Upstate Academy
Greenville, SC03-2024
Associate of Applied Science - Criminal Justice
Greenville Technical College
Greenville, SC05-2004
Skills
- Time management
- Dependable
- Self motivating
- Organized
Certification
- CPSS-2407
- CPR certified-245417230509
Timeline
Patient Service Representative
Bon Secours
01.2023 - Current
Restaurant Waiter
Texas Roadhouse
09.2020 - 07.2021
Patient Service Representative
Prisma Health System
09.2015 - 07.2020
CPSS Certified - APSC Approved CPSS Training
Favor Upstate Academy
Associate of Applied Science - Criminal Justice
Greenville Technical College