Hi, I’m
Jamie Stlouis
Schenectady,NY
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
5
years of professional experience
Work History
Wendys
Shift Manager
04.2022 - 10.2022
Job overview
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Boston Market
SHIFT MANAGER
02.2022 - 04.2022
Job overview
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
LAZ Parking
Customer Service Representative
08.2019 - 03.2020
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Smashburger
Shift Manager
08.2017 - 03.2019
Job overview
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
Grinnell Senior High Grinnell, IA
High School Diploma
06.1999
Skills
- Schedule Management
- Revenue Generation
- Vendor Contracts
- Temperature Monitoring
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
Timeline
Shift Manager
Wendys
04.2022 - 10.2022
SHIFT MANAGER
Boston Market
02.2022 - 04.2022
Customer Service Representative
LAZ Parking
08.2019 - 03.2020
Shift Manager
Smashburger
08.2017 - 03.2019
Grinnell Senior High
High School Diploma
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