Janae Bryant
Boys and Girls Club of Sarasota and Desoto County
Sarasota,FL
1
Certification
13
years of professional experience
Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Experienced with coordinating office activities, ensuring smooth business operations and administrative support. Utilizes organizational skills to manage schedules, documents, and communication efficiently. Track record of fostering collaborative environments and driving team success through adaptability and attention to detail.
Work History
Front Desk Receptionist
1 Year 11 MonthsBusiness Office Coordinator
1 Year- Negotiated contracts with vendors, securing favorable terms that benefited both parties involved in the transaction.
- Streamlined office processes by implementing efficient filing systems and organizational strategies.
- Updated reports, managed accounts, and generated reports for company database.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Made daily deposits and withdrawals for residents accounts.
Paraprofessional/ Front Desk Rep
9 Years 5 Months- Undertaking variety of leadership tasks
- Planning and organizing programs and activities for children, front desk duties, as well as carry out other important duties.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process reservations, check-ins and check-outs.
Home Health Aid
3 Years 1 Month- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Caring for patients with Alzheimer's and dementia
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Costumer Service Representative
1 Year 1 Month- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Educated customers about billing, payment processing and support policies and procedures.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services and company information.
Cashier
6 Months- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Greeted customers
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Completed inventory counts and ordered merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma
- 3.5 GPA
- Extracurricular Activities: Keystone Advisor
- Vice President of Key Club
Skills
Billing and Payment Processing
Organization Skills
Reception Desk Management
Filing
Customer Service
Office Administration
Able to grasp new concepts quickly
Certification
- First Aid & CPR Certification
- Microsoft PowerPoint Certification
- Microsoft Word Certification
Timeline
Front Desk Receptionist
Boys and Girls Club of Sarasota and Desoto County
09.2024 - CurrentRead More
Business Office Coordinator
Sarasota Point Rehabilitation Center
04.2023 - 04.2024Read More
Home Health Aid
Comfort Keepers
09.2019 - 10.2022Read More
Costumer Service Representative
Alorica
04.2018 - 05.2019Read More
Cashier
Yogurtology
11.2014 - 05.2015Read More
Paraprofessional/ Front Desk Rep
Boys & Girls Club Of Sarasota County
11.2013 - 04.2023Read More
Booker High School
High School Diploma
Read More