Janae Walker
Boonton
Summary
Goal-oriented Rutgers University student seeking a part-time customer service role. Strong interpersonal and teamwork skills with experience in cash handling, maintaining cleanliness, and delivering positive customer experiences in fast-paced environments. Quick learner with practice and a proven ability to adapt and contribute to a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Crew Member
Panera Bread
Parsippany
05.2023 - 11.2023
- Delivered excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth service flow.
- Stocked supplies and monitored inventory levels regularly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Ice Cream Scooper
Scoops Ice Cream
Boonton
05.2022 - 06.2023
- Maintained cleanliness and organization of scooping area and equipment.
- Operated cash register and handled transactions accurately and efficiently.
- Collaborated with team members to ensure smooth service during busy hours.
- Monitored inventory levels and reported shortages to management promptly.
- Greeted customers in a friendly manner and provided excellent customer service.
- Stocked shelves with ice cream products and toppings.
Education
High School Diploma -
Morris Catholic
Denville, NJ06-2024
Skills
- Customer service
- Cash handling
- Inventory management
- Team collaboration
- Food safety
- Conflict resolution
- Positive attitude
- Hospitality service expertise
Timeline
Crew Member
Panera Bread
05.2023 - 11.2023
Ice Cream Scooper
Scoops Ice Cream
05.2022 - 06.2023
High School Diploma -
Morris Catholic