Jane Goset
Maple Plain,MN
Summary
Proven leader with extensive experience in strategic planning and staff management, notably at Nestle Thru TMG Contract. Excelled in optimizing workflow processes and enhancing customer satisfaction, demonstrating adept negotiation and operations management skills. Achieved significant improvements in resource allocation and community engagement, underscoring a commitment to results and team development.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate
Nestle Thru TMG Contract
Eden Prairie, MN
11.2018 - Current
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
Community Relations Specialist
Waytonka Club Inc. (Non Profit)
09.2009 - Current
- Organized fundraising events that generated funds for community projects while raising awareness about the non profit mission and values.
- Supported smooth program functioning by handling diverse organizational or administrative needs.
- Enhanced community engagement by organizing and executing various outreach events and initiatives.
- Monitored the effectiveness of community initiatives through data analysis, refining strategies based on results.
Manager/Head Trainer/Driver Supervisor
Gina Marias
12.2008 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Education
Associate of Arts - General Studies (not Completed)
Normandale Community College
Minneapolis, MNSkills
- Staff Management
- Strategic Planning
- Negotiation
- Operations Management
- Customer rapport
- Staff Training and Development
Timeline
Retail Sales Associate
Nestle Thru TMG Contract
11.2018 - Current
Community Relations Specialist
Waytonka Club Inc. (Non Profit)
09.2009 - Current
Manager/Head Trainer/Driver Supervisor
Gina Marias
12.2008 - Current
Associate of Arts - General Studies (not Completed)
Normandale Community College