Jane Torres

Process paperwork for applications, move ins, move outs, and recertifications, rent collections and bank deposits,

Oriented new residents to the community policies, respond to staff or residents grievances and provide problem resolutions assistance, initiate annual/interim, annual inspections

Perform other duties as required for the successful operation of the community: enforce resident lease and house rules, complete physical site inspections and written reviews, work closely with a service coordinator to develop a resident association and create social activities for the residents.

Managed a team of 3 employees and 3 properties, handled resident relations, ensured property upkeep and curb appeal, and conducted hiring and terminations.

Ensured compliance with regulatory agreements, city inspections, TCAC, and outside agencies.

Coordinated move-in file approvals, facilitating a smooth transition for new residents.

Developed reports on weekly vacancies, tracked 3-day notices, performed market surveys, and addressed audit corrections.

Processed and coded invoices while preparing upcoming budgets