Janelle Figueroa
New Smyrna Beach
Summary
Dynamic Sales Representative with a proven track record at Health Insurance Associates, excelling in customer service and CRM proficiency. Demonstrated leadership by guiding new sales reps to peak performance. Known for surpassing sales goals through exceptional interpersonal communication and effective time management. Skilled in transforming client concerns into satisfaction, ensuring lasting customer relations.
Overview
4
4
years of professional experience
Work History
Sales Representative
Health Insurance Associates
01.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Provided expert assistance to customers throughout the shopping process.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
High School Diploma - General Studies
Reading High School
Reading, PA05.2006
Skills
- Customer service
- Interpersonal communication skills
- Staff training
- Performance tracking
- CRM proficiency
- Prospecting skills
- Time management
- Exceeds sales goals
- Customer relations
- Lead prospecting
Languages
Spanish
Limited Working
Timeline
Sales Representative
Health Insurance Associates
01.2021 - Current
High School Diploma - General Studies
Reading High School
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