- Offering time and support to shelters for the homeless, women, and animals
- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Getting involved in local advocacy groups to promote positive change in the community
Ashley Esary
Foley
Summary
Detail-oriented Associate Manager with a proven track record in staff management and customer rapport. Skilled in training and operational efficiency, committed to enhancing team productivity and customer satisfaction.
Dedicated Associate Manager experienced in strategic planning and operations management. Expertise in staff training and development has led to improved onboarding processes and enhanced team performance, ensuring seamless service delivery and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Associate Manager
McDonalds Restaurant, Roberstdale Alabama
18515 Media Drive, Robertsdale, Alabama 36537
01.2023 - Current
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on food safety and operational procedures.
- Implemented inventory management practices to reduce waste and optimize supplies.
- Conducted performance evaluations, providing constructive feedback to enhance staff productivity.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Collaborated with management on scheduling and staffing to meet operational needs.
- Monitored compliance with health standards, ensuring restaurant met regulatory requirements.
- Developed training materials for new employees, improving onboarding efficiency and effectiveness.
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
House Cleaner
Self-employeed
Gulf Shores, AL
01.2023 - Current
- Developed customized cleaning plans to meet diverse client needs and preferences.
- Implemented efficient time management strategies to maximize productivity during cleaning sessions.
- Utilized eco-friendly products to enhance client satisfaction and promote sustainability.
- Established strong customer relationships through consistent communication and follow-up services.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Education
Associate of Applied Science - Nursing Education
Alabama State University
Montgomery, AL05.2005
Skills
- Staff management
- Strategic planning
- Negotiation
- Operations management
- Customer rapport
- Staff training and development
Interests
Timeline
Associate Manager
McDonalds Restaurant, Roberstdale Alabama
01.2023 - Current
House Cleaner
Self-employeed
01.2023 - Current
Associate of Applied Science - Nursing Education
Alabama State University