Janet Keith
Indianapolis,IN
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Property Manager
M2 Property Group
Indianapolis, IN
09.2021 - Current
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and professionally.
- Developed, reviewed and submitted property operating and capital budgets.
- Decreased operating costs by implementing cost control procedures
Property Manager
Mid America Management
Indianapolis, IN
02.2003 - 09.2021
- Managed between 320-702 units. Oversaw 702 unit community for 12+ years.
- Oversaw all aspects of marketing, including creation, online posting and community outreach.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Direct financial reporting, budgeting and forecasting.
- Oversaw capital projects, including unit renovations, roof replacements, balcony/patio rehabs, creation on new signage, grounds renovations, pool resurfacing and more.
- Coordinated bid process for all contracts. Directly managed 3rd party vendors/contractors.
- Maintained physical and economic occupancy at/above 94% since 2012. Maintained occupancy since 2020 at 97% and above.
- Created beautifully decorated model homes for staff to show and close sale.
- Effectively oversaw all aspects of personnel. Created team building activities to ensure happy and productive employees.
- Increased yearly profit over $1,000,000 since 2017. Exceeded $1,500,000 in 2021.
Education
No Degree - Nursing
Marian University
Indianapolis, IN08.1992
Some College (No Degree) - Accounting And Business Management
IUPUI
Indianapolis, INSkills
- Deposits Management
- Conflict Management
- General Ledger Accounting/Bank Reconciliation
- Accounts payables and receivables
- Codes Compliance
- Financial budgeting and reporting
- Payroll
- Yardi and MRI software programs
- Marketing
- Financial Statement Preparation
- Microsoft Word and Excel
- Tenant and eviction laws
- Property tours and inspections
- Leasing and sales
- Staff Management
- Budgeting
- Customer service-focused
- Exceptional oral and written communication skills
- Property management
- Adaptable
- Marketing and advertising
Accomplishments
Property Manager of the Year, 2006
Alan Krause Award-Achieved over $1,000,000 in profit
Seven consecutive years of increased occupancy
Increased struggling 534 unit property from 80% occupancy to 94% in 8 months
Certification
Grace Hill Fair Housing Certificate-Current
Grace Hill Defeating Mold Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Property Manager
M2 Property Group
09.2021 - Current
Property Manager
Mid America Management
02.2003 - 09.2021
No Degree - Nursing
Marian University
Some College (No Degree) - Accounting And Business Management
IUPUI
Grace Hill Fair Housing Certificate-Current
Grace Hill Defeating Mold Certificate
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