Janet Marin
Summary
Dynamic healthcare professional with a proven track record at Northwestern Medicine, specializing in HIPAA compliance and patient care coordination. Excelled in securing patient information, enhancing patient satisfaction, and streamlining insurance billing processes. Skilled in healthcare software and demonstrating exceptional professionalism, I significantly contributed to improving care coordination and patient support.
Overview
6
6
years of professional experience
Work History
Patient Access Specialist
Northwestern Medicine
01.2022 - 10.2024
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Collaborated with clinical staff to ensure seamless coordination of care for patients.
- Performed patient pre-admission, admission, transfer and discharge activities.
- Assisted in revenue cycle management by timely collecting co-payments, deductibles, and other financial responsibilities from patients.
Patient Care Coordinator
Physicians Immediate Care
10.2018 - 11.2020
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Delivered excellent patient experiences and direct care.
- Trained new staff on patient care coordination best practices, enhancing team effectiveness and patient support.
Education
Nursing
Waubonsee Community College
Sugar Grove, ILSkills
- Front desk operations
- HIPAA compliance
- Patient registration
- Professionalism and ethics
- Medical terminology
- Paging systems
- Insurance billing
- Healthcare software (EPIC)
Timeline
Patient Access Specialist
Northwestern Medicine
01.2022 - 10.2024
Patient Care Coordinator
Physicians Immediate Care
10.2018 - 11.2020
Nursing
Waubonsee Community College
Similar Profiles
Thais ZenonThais Zenon
Medical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest HospitalMedical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest Hospital
Addison KorzunAddison Korzun
Physician Assistant, Dept of Orthopedic Surgery at Northwestern MedicinePhysician Assistant, Dept of Orthopedic Surgery at Northwestern Medicine
Kristi DanielsenKristi Danielsen
Surgical/Observation Outpatient Coder at Northwestern MedicineSurgical/Observation Outpatient Coder at Northwestern Medicine
Katy EverasticoKaty Everastico
Patient Care Technician at Northwestern MedicinePatient Care Technician at Northwestern Medicine
Michele GustaitisMichele Gustaitis
Patient Access Team Leader / Senior Patient Access Specialist at Winchester Medical CenterPatient Access Team Leader / Senior Patient Access Specialist at Winchester Medical Center