Janet Rodriguez
San Antonio,TX
Summary
Experienced office manager with strengths in office administration, accounts payable, and Excel. Skilled in invoice processing, contract review, records management, and coordinating daily operations to support smooth, organized workflows. Experienced office manager with a strong background in office operations, accounts payable, and bank reconciliation. Known for organization, attention to detail, and problem solving while managing invoices, vendor records, payments, and reports.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Office Manager
Poseidon Water Resources
San Antonio, Texas
04.2017 - Current
- Managed office operations for water resource teams and administrative staff.
- Maintained invoices, purchase orders, and vendor records for utility services.
- Tracked invoices and payments.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Researched and prepared reports required by management or governmental agencies.
Office Manager
JDR Oilfield Services
San Antonio, Texas
10.2013 - Current
- Managed office operations for transportation and equipment delivery, ensuring timely logistics and resource allocation.
- Performed bookkeeping duties, including reconciling bank statements and creating journal entries to maintain accurate financial records.
- Maintained invoices, purchase orders, and vendor records to support procurement and financial transparency.
- Reviewed files and records to obtain information and respond to requests.
Retail Sales Associate
Dillards Department Store
San Antonio, Texas
07.2021 - 07.2024
- Greeted customers and assisted in locating requested items, which enhanced customer satisfaction and retention.
- Assisted shoppers with merchandise selection across Dillard's Department Store sales floor.
- Resolved customer questions with product knowledge and polite service.
- Provided product information and answered customer questions.
- Processed sales transactions, returns and exchanges using point-of-sale register systems following store policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Demonstrated knowledge of store products and services.
- Promoted special offers and discounts to encourage additional purchases.
- Organized displays to attract customers and promote sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Offered suggestions for additional items that may be of interest to customers.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Managed loyalty programs by signing up new members and explaining benefits, increasing customer retention.
- Developed relationships with regular customers, providing personalized service to encourage repeat business.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Created price tags and merchandise signs for new items.
Education
High School Diploma -
Thomas Jefferson High School
San Antonio, TX06-1982
Skills
- Accounts payable
- Bank reconciliation
- Attention to detail
- Time management
- Organizational skills
- Team collaboration
- Problem solving
- Customer service
- Customer relations
- Point of Sale
- Product Knowledge
- Sales goal achievement
- Sales goal attainment
- Sales Trends
- Promotional Events
- Visual Merchandising
- Customer follow up
- Team bonding
- Relationship building
- Fluent in language
- Professional appearance
- Inventory Counts
Certification
- Certified Bra Fitter
Timeline
Retail Sales Associate
Dillards Department Store
07.2021 - 07.2024
Office Manager
Poseidon Water Resources
04.2017 - Current
Office Manager
JDR Oilfield Services
10.2013 - Current
High School Diploma -
Thomas Jefferson High School