Janet Skow
251-21 71st Road Bellerose,NY
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
32
32
years of professional experience
Work History
Administrative Assistant
Capital One Public Funding
04.1991 - 04.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
High School Diploma -
Tilden High School
Brooklyn, NYSkills
- Document Retrieval
- Mail Management
- Records Management Systems
- Customer Service
- Data Entry Documentation
- Back Office Operations
- Records Preparation
- Office Management
- Phone Call Answering
- Data Collection
- Customer Relations
- Administrative Support
- Critical Thinking
Timeline
Administrative Assistant
Capital One Public Funding
04.1991 - 04.2023
High School Diploma -
Tilden High School
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