Janeth Rodriguez
North Port,FL
Summary
Dedicated retail sales associate with proven ability to enhance customer satisfaction through effective communication and product knowledge. Committed to creating a positive shopping experience while driving sales and maintaining store standards.
Overview
1
1
Language
1
1
year of professional experience
Work History
Retail Sales Associate
Bath and Body Work
North Port, Florida
09.2025 - Current
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Assisted customers in selecting products and providing recommendations.
- Helped customers by answering questions and locating merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Addressed customer complaints to enhance satisfaction and maintain loyalty. in a professional manner.
- Addressed customer questions and concerns regarding products and services.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Demonstrated product features to customers.
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Recommended, selected and located merchandise based on customer desires.
- Offered suggestions for additional items that may be of interest to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Ensured cleanliness of the sales floor for a welcoming environment.
- Maintained merchandise displays to enhance product visibility and appeal.
- Monitored inventory levels throughout the day to ensure adequate stock availability. throughout the day and restocked items as needed.
- Operated cash register and processed customer transactions accurately.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Processed returned merchandise according to company policies.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Collaborated with team members to ensure a positive shopping experience.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Kept informed about new products arriving at the store on a regular basis.
- Built and maintained relationships with regular customers, delivering personalized service to encourage repeat business.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
Education
Healthcare - Nursing
Private School
Port Charlotte, FL06-1998
Skills
- Retail sales
- Product knowledge
- Customer service
- Sales expertise
- Customer engagement
- Transaction processing
- Cash handling
- Attention to detail
- Problem resolution
- Conflict resolution
- Team collaboration
- Teamwork and collaboration
- Relationship building
- Communication
- Flexible schedule
- Sales trends
- Customer assistance
Languages
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
Bath and Body Work
09.2025 - Current
Healthcare - Nursing
Private School