Hi, I’m
Janetta Young
Osage Beach,MO
Summary
Energetic, and personable salesperson with experience completing sales, helping customers, and operating cash registers in a fast-paced environment. Reliable and efficient team player with excellent communication skills, attention to detail, and passion for building impactful customer relationships.
Overview
2
years of professional experience
Work History
Wendy's
Crew Member
03.2023 - 05.2025
Job overview
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Walmart
Customer Service Representative
11.2022 - 04.2024
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Warrensburg Area Voc-Technical SchoolWarrensburg, MO
Ged
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Customer Engagement
- Self-discipline
- Flexible Schedule
- Safe Food Handling
- Leadership Qualities
- Drive-Thru Operations
Timeline
Crew Member
Wendy's
03.2023 - 05.2025
Customer Service Representative
Walmart
11.2022 - 04.2024
Warrensburg Area Voc-Technical School
Ged