Janette Rodriguez
Sun City Center,FL
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service .
Overview
7
7
years of professional experience
Work History
Cashier
America's Carwash
Sun City Center, FL
11.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Machine Operator
B & M Precision
Ruskin, FL
06.2023 - 08.2023
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
General Manager
SUBWAY®Restaurants
Ruskin, FL
01.2023 - 05.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Server
Denny's Restaurants Franchise Association
Sun City Center, FL
11.2016 - 09.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
GED -
South Florida Workforce
Homestead, FL09.2005
Skills
- Customer Assistance
- POS Systems
- Telephone Etiquette
- Teamwork and Collaboration
- Effective Communication
- Multitasking Capabilities
- Customer Service Excellence
- Payment Processing
- Cash Register Operation
- Product Restocking
- Point-Of-Sale System Operation
- Cleaning and Sanitizing
- Complex Problem-Solving
- Point of Sale Proficiency
- Reports and Documents
- Patience and Empathy
- Adaptability and Flexibility
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
America's Carwash
11.2023 - Current
Machine Operator
B & M Precision
06.2023 - 08.2023
General Manager
SUBWAY®Restaurants
01.2023 - 05.2023
Server
Denny's Restaurants Franchise Association
11.2016 - 09.2022
GED -
South Florida Workforce