Summary
Overview
Work History
Education
Skills
Timeline
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Janetzy Ruiz

Orlando

Summary

  • Highly driven and adaptable professional with a strong background in customer service , sales , and team leadership across diverse industries. known for building meaningful relationships with clients, exceeding performance goals , and creating positive, solution focused experiences. bilingual in English and Spanish . learning quickly maintaining professionalism.

Overview

4
4
years of professional experience

Work History

Sleep Expert

Matress Firm
11.2024 - Current
  • Guide customers through the mattress selection process , ensuring comfort , satisfaction and personalized recommendations.
  • maintain expert level product knowledge to match sleep solutions to customer needs.
  • achieve and surpass monthly sales targets through consultative selling and relationship building.

Sales Associate

City Furniture
11.2023 - 10.2024
  • Deliver exceptional customer service , helping families choose furniture that meets their needs and preferences.
  • Assist and design selection and layout planning for enhanced comfort and satisfaction.
  • Apply active listening and problem solving to ensure a smooth sales experience.

Front Line Sales Representative

Capital Vacations
07.2023 - 11.2023
  • Presented timeshare options to prospective clients , emphasizing value and benefits.
  • Cultivated rapport with guest to foster a comfortable and effective sales environment.
  • Met and exceeded sales objective through persuasive communication and knowledge sharing.

Store Manager

Tmobile
09.2021 - 08.2023
  • Led and coached a team level of associates to deliver high level customer service.
  • Oversaw daily operations , achieving store goals and maintaining compliance.
  • Prepared store for audits through organized planning and operational readiness.

Education

ASSOCIATES BUSINESS ADMINISTRATION - Business Administration And Management

FTC
Orlando, FL
07-2023

Skills

  • Sales and customer service
  • Communication and interpersonal skills
  • Team leadership and management
  • Problem solving and conflict resolution
  • Time management and scheduling
  • Bilingual , English , Spanish , Portuguese

Timeline

Sleep Expert

Matress Firm
11.2024 - Current

Sales Associate

City Furniture
11.2023 - 10.2024

Front Line Sales Representative

Capital Vacations
07.2023 - 11.2023

Store Manager

Tmobile
09.2021 - 08.2023

ASSOCIATES BUSINESS ADMINISTRATION - Business Administration And Management

FTC

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Janetzy Ruiz