Janice Carrion
Syracuse,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager
Family Dollar
11.2022 - Current
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Training Store Manager
Family Dollar
03.2015 - 10.2022
- Improved employee retention by implementing comprehensive training programs and robust performance management systems.
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Streamlined store operations by identifying areas for improvement and implementing efficient processes, contributing to higher sales and productivity levels.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
- Built a high-performing team through targeted recruitment efforts and ongoing professional development opportunities for staff members.
Salon Manager
Indigo Nail Spa
08.2017 - 01.2019
- Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Streamlined appointment scheduling process with an easy-to-use software system, resulting in reduced wait times for clients.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
Assistant Manager
Family Dollar
01.2014 - 03.2015
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Stock Manager
Kriklands
01.2012 - 02.2013
- Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
- Developed strong supplier relationships for better pricing and delivery terms, ultimately reducing costs.
- Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
- Implemented effective stock rotation strategies to minimize waste and maintain product freshness.
Education
GED -
RECO
Rochester, NY01.2013
Skills
- Operations Oversight
- Revenue Generation
- Staff Recruiting
- Market Research
- Multi-Unit Management
- Project Management
- Budget Management
- Compliance Monitoring
- Leadership Development
Certification
- Licensed Mail technician - 2017
Timeline
District Manager
Family Dollar
11.2022 - Current
Salon Manager
Indigo Nail Spa
08.2017 - 01.2019
Training Store Manager
Family Dollar
03.2015 - 10.2022
Assistant Manager
Family Dollar
01.2014 - 03.2015
Stock Manager
Kriklands
01.2012 - 02.2013
GED -
RECO
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