Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
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Janice Hald

Drexel Hill,PA

Summary

Hardworking professional with experience assisting patients by responding to requests and finding appropriate solutions to issues.Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Would love to be given the chance to show what I can do.

Overview

44
44
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Pinnacle Entertainment Inc.
Havertown, PA
04.2025 - Current

Greeted patients warmly and ensued a positive first impression.

Scheduled and rescheduled appointments to fit patients needs.

Answered telephone call with professionalism when making appointment.

Maintain a clean working environment,and patient care area.

Assists all patients with check in and check out.

Explained test ordered and / or procedures that needed to be obtained after appointment.

Handled all types of payments for services and end of day batching.

Check insurances for referrals and validation.

Deal with all issues patients may have by letting the appropriate person know.

Scanning all documentation coming into the office for physicians.

Medical Assistant

Pace Foot and Ankle
Havertown, PA
07.2023 - 04.2025
  • Assisted physicians with patient treatments and procedures.
  • Prepared exam rooms to ensure proper sanitation Protocols were followed
  • Recorded patients medical histories,vital signs, and medications.
  • Prepared patient for procedures and instructed patient on after care issues.
  • Sterilized all equipment via an autoclave and sterilization fluids.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Maintained inventory of medical supplies and ordered as needed.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Collected samples from patients for laboratory testing purposes.

Respiratory Therapist

DCMH
Drexel Hill, PA
06.1989 - 11.2021
  • Administered respiratory therapy treatments for patients with chronic respiratory conditions.
  • Evaluated patient lung function using diagnostic equipment and tests.
  • Collaborated with healthcare teams to develop individualized care plans.
  • Educated patients and families on respiratory health and treatment options.
  • Monitored patient progress and adjusted therapy as needed for optimal results.
  • Maintained and calibrated respiratory therapy equipment to ensure accuracy.
  • Documented patient information and therapy outcomes in electronic health records.
  • Provided emergency care when required including performing cardiopulmonary resuscitation.
  • Set up and monitored mechanical ventilators and handled associated critical care duties.
  • Instructed patients on proper use of respiratory equipment including oxygen therapy, ventilators and aerosol therapy.
  • Administered medication, monitored vital signs and assisted in the delivery of medical gases to patients.
  • Identified high risk situations such as airway obstruction or inadequate ventilation and took appropriate action.
  • Assisted in training new hires on department policies, protocols and safety procedures related to respiratory therapy practices.
  • Maintained records of patient assessments, treatments provided and changes in patient status.
  • Performed bronchopulmonary drainage and assisted patients with breathing exercises.
  • Performed diagnostic tests such as arterial blood gas analysis, pulmonary function testing and sleep studies.
  • Monitored patient progress to determine effectiveness of treatments and made necessary adjustments.
  • Consulted with physicians about potential problems related to prescribed respiratory therapies or medications.
  • Reviewed current literature related to respiratory disorders and treatments in order to update clinical skillset.
  • Performed services on-site, at outpatient clinics, and in patient homes.
  • Maintained patient airways with endotracheal intubation.
  • Operated mechanical ventilators following specified parameters of treatment.
  • Demonstrated respiratory care procedures to trainees or other healthcare personnel.
  • Managed care of patients with diverse conditions alongside physicians, nurses and support team members.
  • Tracked changes in blood chemistry, vital signs and other markers of improvement or decompensation in critically ill patients.
  • Inspected and cleaned respiratory therapy equipment to maintain functionality.
  • Performed endotracheal intubation to maintain open airways for patients unable to breathe on own.

Respiratory Therapist

Metropolitan Hospital Center
Springfield Township, PA
04.1983 - 04.1989

Evening shift supervisor, and lead therapist when manager was not there.

Attended all special codes and trauma alerts.

Same as above

Respiratory Therapist

Bryn Mawr Hospital
Bryn Mawr, PA
06.1981 - 03.1983

Maintain ventilator care

Draw arterial blood gases

Attend all emergencies

Intubate

same as the above

Education

Associate of Science - Respiratory Therapy

Gwynedd Mercy University
Gwynedd Valley, PA
06-1981

Skills

  • Insurance verification
  • Customer relationship management
  • Team collaboration
  • Appointment scheduling
  • Patient check-in
  • Payment processing
  • Medical record management
  • Telephone etiquette

Affiliations

  • Love the beach ,
  • Hanging with family and friends on my deck playing games
  • Gardening

Accomplishments

  • Received 2 Respiratory awards for my achievements in the field.
  • Honored for 40 years of employment
  • Honored in the book of Who's Who in respiratory therapy .
  • My accomplishment is that I worked full time during COVID and survived.

Certification

  • BLS
  • CPR
  • CRT
  • PALS

Languages

English
Professional

Timeline

Front Desk Receptionist

Pinnacle Entertainment Inc.
04.2025 - Current

Medical Assistant

Pace Foot and Ankle
07.2023 - 04.2025

Respiratory Therapist

DCMH
06.1989 - 11.2021

Respiratory Therapist

Metropolitan Hospital Center
04.1983 - 04.1989

Respiratory Therapist

Bryn Mawr Hospital
06.1981 - 03.1983

Associate of Science - Respiratory Therapy

Gwynedd Mercy University