Janiel Crooks

• Act as primary interface with patients, guests, and vendors
• Obtain accurate information from patients, collect patient and insurance payments
• Functioned as a liaison for patients, their families, and physicians
• Manages administrative affairs (such as filing, photocopying, faxing, and preparing correspondence)
• Scheduled patient appointments, Review and distribute tasks that come in for the day

delivering packages

customer service

• Greeted guests, answering questions and/or alerting the internal party of the guest waiting
• Maintained departmental filing and tracking systems
• Written / email correspondence, project work, and reports
• Ensured inventory, Scanned vendor merchandise into database
• Reviewed, proofread, and formatted all correspondence prepared for the management
• Created weekly reports for senior management, ordering, shipping, and receiving of products

• Gathered data related to programs within the school
• Prepares reports and proposals and responds to inquiries from students
• Served coordination of university student recruitment, Promotes public relations events, daily phone calls

• Generated revenue and sales targets
• Support sales calls, product presentations, driving new business, built customer loyalty with promotions and advertisement
• Assisted in training and supervising staff in sales procedures, product lines, and contract administration