Janile Rogers
Olive Garden Restaurant
Chicago
7
years of professional experience
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Work History
Server
5 Months- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Managed table assignments and coordinated with kitchen staff for timely food delivery.
- Trained new servers on menu items, service procedures, and restaurant policies.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Geriatric Care Manager
2 Years 4 Months- Assesses client's needs to determine community services to be provided. Programs include conducting comprehensive in-home and phone assessments.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Facilitated access to essential services for individuals by providing guidance and support.
- Advocated for clients to secure access to state and federal benefit programs, assisting in form completion and navigating application processes.
- Assist in completing all necessary forms for state and federal benefit programs
- Advocate on behalf of the client to gain access to benefit programs.
Registered Behavior Technician (RBT)
3 Years 8 Months- Applied specialized behavior approaches to implement effective behavioral strategies for children with Autism.
- Coordinated with client's support system and allied specialists to deliver positive interventions.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Reinforced therapeutic alternatives and coping mechanisms to address clients' challenging behaviors.
- Learned specialized behavior approaches to implement behavioral strategies for children with Autism.
School Social Work Intern
1 Year- Identified at-risk students, created detailed plans for specialized education and behavioral skills and communicated plans with parents and school staff.
- Identified at-risk students and created tailored plans for specialized education and behavioral skills, communicating strategies with parents and school staff to enhance student support.
- Developed assessment plans for students with specific needs, streamlining IEP and behavioral plan processes to ensure effective support.
- Assisted Social Workers with wellness checks and home visits to supervise separated families.
- Supported Social Workers in wellness checks and home visits, facilitating supervision of separated families to promote family stability.
Education
Master of Science - Social Work
Bachelor of Science - Human Development and Family Studies
Skills
Customer support
Conflict resolution
Time management
Task prioritization
Food safety
Customer engagement
Computer literacy
Order processing
Intervention Management
Timeline
Server
Olive Garden Restaurant
03.2026 - CurrentRead More
Geriatric Care Manager
ACM Care
11.2023 - 03.2026Read More
Registered Behavior Technician (RBT)
Total Spectrum ABA
02.2020 - 10.2023Read More
School Social Work Intern
READY Program
08.2019 - 08.2020Read More
University of Illinois
Bachelor of Science from Human Development and Family Studies
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University of Illinois
Master of Science from Social Work
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