JANINE KLEIN
Rockville,MD
Summary
Office management professional with experience supporting customer calls, invoice and payment processing, and daily coordination across teams. Known for maintaining organized office systems, tracking accounts receivable and payable, and helping keep onboarding, supplies, and scheduling tasks running smoothly in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Office Manager
F.H. Furr
Rockville, MD
08.2025 - Current
- Managed invoices, payments, and billing paperwork for field jobs, ensuring timely processing and accuracy.
- Verified invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored client payments and contacted clients regarding past due amounts to ensure timely collection.
- Coordinated daily priorities with technicians, customers, and managers.
- Oversaw office supply orders and tracked inventory levels to ensure availability for daily operations.
- Prepared onboarding packets and account setups for new staff to streamline integration into the company.
- Planned and executed company events, such as holiday parties and team-building activities, to boost employee morale..
- Planned and executed company events, such as holiday parties and team-building activities, to boost employee morale.
Assistant Account Advisor
Longevity Holdings
Rockville, MD
10.2022 - 08.2025
- Supported team of Account Advisors with administrative tasks, enhancing operational efficiency
- Oversaw incoming and outgoing mail and packages, ensuring timely communication and correspondence
- Processed carrier correspondence through email and physical mail for timely responses coming in via email and physical mail
- Process possible maturities by searching obituaries
- Order Death Certificates by mail or in person at Vital Records offices
- Coordinated office and shipping supply orders while organizing team outings to foster engagement
Crew Member
Trader Joe's
Rockville, MD
01.2021 - 09.2026
- Operated cash register, serving customers efficiently and delivering excellent service to enhance customer satisfaction
- Managed store section by writing orders and organizing backstock to improve product availability
- Trained new hires on company values and register operations to ensure compliance and effective onboarding
Education
Associate of Arts And Sciences - Computer Science
Montgomery College
Rockville, MD12-2019
Skills
- Accounts receivable
- Office management
- Microsoft Office Suite
- Organization
- Time management
- Multitasking
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Bilingual communication
Timeline
Office Manager
F.H. Furr
08.2025 - Current
Assistant Account Advisor
Longevity Holdings
10.2022 - 08.2025
Crew Member
Trader Joe's
01.2021 - 09.2026
Associate of Arts And Sciences - Computer Science
Montgomery College