Enthusiastic and eager to contribute to the team success through hard work and excellent organizational skills. Motivated to learn, grow, and excel in any work environment I’m placed in. Knowledgeable about maintaining organize inventories and handling custodial requirement including bathrooms, work spaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous task. Focused on always producing high-quality and professional results.
Work History
Receptionist Assistant
5 Years 2 Months
Iowa Sports Management | 08.2021 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Assisted with onboarding new clients and securing paperwork completion
Library Student Worker
6 Months
Work Study | 11.2022 - 05.2023
Assisted students with troubleshooting common computer problems.
Performed routine library services such as checking out books, periodicals and other materials.
Used library catalog system to assist patrons with locating books and other materials.
Reorganized shelving sections resulting in optimal space usage.
Organized special projects and programs that serviced community needs and improved library's public image.
Student Worker
5 Months
Learning To Work | 01.2022 - 06.2022
Worked in team environment to maintain high levels of productivity.
Took and followed detailed directions from others.
Maintained tidy and organized environment to comply with cleanliness standards.
Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
Student Apprentice Worker
1 Month
Summer Youth Employment Program | 07.2018 - 08.2018
Adhered to quality assurance, performance and compliance standards.
Kept work areas clean and organized.
Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Worked in team environment to maintain high levels of productivity.
Packed items into appropriate containers for shipment.
Arrived for work at scheduled time, properly dressed and ready to contribute to team success
Education
Bachelor of Science - Psychology
Virginia State University | Petersburg, VA | 05.2025
High School Diploma
High School Of Law And Public Service | 549 Audubon Ave , New York, NY 10040 | 06.2022
Member of National honor society
Dean's List all of 9th and 10th grade
Award for national honor society
Member of Student government
I was in JROTC
Swim club and track
I was on the chess team
Skills
Safety awareness
Communications skills
Cleaning
Team player
Approachable
Responsible
Customer Interaction
Reminder Calls
Status Updates
Personnel Records
Spreadsheet Tracking
Customer Satisfaction
Call Answering and Routing
Appointment Booking
Call Handling
Information Updates
Greet Visitors
Correspondence and Office Documents
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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"Judge a man by his questions rather than his answers."