Janine Marrow
New York,NY
Summary
Enthusiastic and eager to contribute to the team success through hard work and excellent organizational skills. Motivated to learn, grow, and excel in any work environment I’m placed in. Knowledgeable about maintaining organize inventories and handling custodial requirement including bathrooms, work spaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous task. Focused on always producing high-quality and professional results.
Overview
5
5
years of professional experience
Work History
Receptionist Assistant
Iowa Sports Management
08.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Assisted with onboarding new clients and securing paperwork completion
Library Student Worker
Work Study
11.2022 - 05.2023
- Assisted students with troubleshooting common computer problems.
- Performed routine library services such as checking out books, periodicals and other materials.
- Used library catalog system to assist patrons with locating books and other materials.
- Reorganized shelving sections resulting in optimal space usage.
- Organized special projects and programs that serviced community needs and improved library's public image.
Student Worker
Learning To Work
01.2022 - 06.2022
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
Student Apprentice Worker
Summer Youth Employment Program
07.2018 - 08.2018
- Adhered to quality assurance, performance and compliance standards.
- Kept work areas clean and organized.
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Worked in team environment to maintain high levels of productivity.
- Packed items into appropriate containers for shipment.
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success
Education
Bachelor of Science - Psychology
Virginia State University
Petersburg, VA05.2025
High School Diploma -
High School Of Law And Public Service
549 Audubon Ave , New York, NY 1004006.2022
Skills
- Safety awareness
- Communications skills
- Cleaning
- Team player
- Approachable
- Responsible
- Customer Interaction
- Reminder Calls
- Status Updates
- Personnel Records
- Spreadsheet Tracking
- Customer Satisfaction
- Call Answering and Routing
- Appointment Booking
- Call Handling
- Information Updates
- Greet Visitors
- Correspondence and Office Documents
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Library Student Worker
Work Study
11.2022 - 05.2023
Student Worker
Learning To Work
01.2022 - 06.2022
Receptionist Assistant
Iowa Sports Management
08.2021 - Current
Student Apprentice Worker
Summer Youth Employment Program
07.2018 - 08.2018
Bachelor of Science - Psychology
Virginia State University
High School Diploma -
High School Of Law And Public Service
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