Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Janiqua Williams

Wildwood

Summary

Experienced pharmacy technician with expertise in retail and hospital environments. Proficient in medication dispensing, inventory management, and ensuring regulatory compliance. Achievements include enhancing operational efficiency and improving patient care through effective communication and collaboration. Successfully reduced prescription errors and optimized workflow processes for superior service delivery.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Community Health Center
Leesburg
09.2024 - Current
  • Processed prescription requests and verified patient information for accuracy.
  • Operated pharmacy software to manage prescriptions and patient profiles effectively.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Pharmacy Technician

UF Health Leesburg
Leesburg
06.2020 - 08.2024
  • Collaborated with healthcare team to support patient care initiatives and services.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.

Pharmacy Technician

Walgreens
Mount Dora
05.2019 - 06.2020
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Operated cash registers to accept payments from customers.
  • Answered telephones to respond to questions or requests.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.

Education

Registered Pharmacy Technician - Pharmacy

Lake Technical College
Eustis, FL
03-2019

Skills

  • Prescription processing and pharmacy software
  • Medication preparation and inventory management
  • Drug interaction expertise
  • Customer relationship management
  • Team collaboration and effective communication
  • Problem solving and attention to detail
  • Customer service and conflict resolution
  • Time management and order fulfillment
  • Regulatory compliance

Accomplishments

  • Honor Society Association Award

Certification

  • CPhT( Certified Pharmacy Technician
  • Registered Pharmacy Technician
  • BLS & CPR/AED Certified

Timeline

Pharmacy Technician

Community Health Center
09.2024 - Current

Pharmacy Technician

UF Health Leesburg
06.2020 - 08.2024

Pharmacy Technician

Walgreens
05.2019 - 06.2020

Registered Pharmacy Technician - Pharmacy

Lake Technical College