Janiya Cobbins
Chicago,IL
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Chicago Breast & Body & Aesthetics
01.2022 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Received and routed laboratory results to correct clinical staff members.
Sales Associate
Foot Locker
08.2016 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Phlebotomist Intern
Amita Health Sts. Mary & Elizabeth Medical Center
04.2020 - 11.2020
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
Home Health Aide
Premier Home Health Care
04.2018 - 10.2020
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Education
Associate of Science - Nursing
Rasmussen University
Aurora, IL05.2025
Associate of Applied Science - Science
University Of Memphis
Memphis, IN05.2019
High School Diploma -
George Westinghouse College Prep
Chicago, IL06.2017
Skills
- Office Administration
- Quality Assurance
- Patient Flow Management
- Multi-Line Phone Systems
- Care Plan Assessment
- Patient-Focused Care
- Phlebotomy
Certification
- BLS Certification
BLS Certification
Obtained in June of 2023
Timeline
Administrative Assistant
Chicago Breast & Body & Aesthetics
01.2022 - Current
Phlebotomist Intern
Amita Health Sts. Mary & Elizabeth Medical Center
04.2020 - 11.2020
Home Health Aide
Premier Home Health Care
04.2018 - 10.2020
Sales Associate
Foot Locker
08.2016 - 03.2022
Associate of Science - Nursing
Rasmussen University
Associate of Applied Science - Science
University Of Memphis
High School Diploma -
George Westinghouse College Prep
- BLS Certification
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