Janiya Lewis
Augusta,GA
Summary
Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and multitasking, consistently contributing to a positive work environment and training new team members for success.
Overview
1
1
Certification
Work History
Crew Member
McDonald's
Augusta, Ga
04.2025 - Current
- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Learned and followed safety protocols to maintain a safe working environment.
- Collaborated with team members to support high-quality service delivery.
- Engaged with customers to provide friendly and attentive service experiences.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
Cross Creek High School
Augusta, Ga05.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Taking orders
- Clear communication
- Problem-solving
Certification
Certified Medical Technician
Certified Phlebotomist
Certified Nursing Assistant
Timeline
Crew Member
McDonald's
04.2025 - Current
Cross Creek High School