Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
4
4
years of professional experience
Work History
Medical Assistant
The Hills Psychiatric
El Paso, Texas
11.2024 - Current
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Contacted pharmacies to submit and refill patients' prescriptions.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Supported administrative staff by processing payments.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Waitress
Little Shack
El Paso, Texas
07.2024 - Current
Cashier
Home Depot
El Paso, Texas
03.2023 - 06.2024
Greeted customers and answered any questions they had about the store's products and services
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Issued receipts, refunds, credits or change due to customers
Stocked shelves with merchandise when needed
Processed returns and exchanges of merchandise in accordance with store policies
Assisted customers over the phone regarding store operations, product information and order placement
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
Cashier
Wendy's, Restaurants
Perryton, Texas
08.2020 - 01.2023
Greeted customers and provided menus
Assisted in seating guests at tables or booths
Took orders for food and drinks and delivered them to guests
Checked back with customers throughout meal service to ensure satisfaction
Provided excellent customer service by addressing any complaints or concerns promptly
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
Education
Associate of Science -
South West University
El Paso, TX
10-2024
Certified Phlebotomy Technician -
South West University
El Paso, TX
10-2024
Certified Medical Assistant -
South West University
El Paso, TX
07-2024
High School Diploma -
Perryton High School
Perryton, TX
05-2021
Skills
Safe Food Handling
Menu Recommendations
Dining area maintenance
Guest Relations Management
Customer Service
Roles And Responsibilities
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Provided excellent customer service by addressing any complaints or concerns promptly.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Assisted customers over the phone regarding store operations, product information and order placement.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.