Jannette Ramgopaul
Lake Worth,FL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
23
23
years of professional experience
Work History
Store Manager
SWFL
West Palm Beach, Florida
02.2021 - 01.2025
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed daily banking activities such as deposits and withdrawals.
- Coordinated and directed activities
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Assisted in resolving disputes between customers or staff members when necessary.
- Explained game rules, betting limits, and house policies.
House Mom
Monroe’s of the palm beaches
West Palm Beach , Florida
08.2019 - 12.2020
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed entertainers errands and other essential duties example hair, makeup and attire
- Advertised performances on social media platforms to attract new customers.
Cashiers/Customer Service Cashier
Walmart Neighborhood Market
Greenacres, FL
09.2009 - 04.2018
- Welcomed customers, offering assistance to help find store items.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Recommended, selected, located, and obtained products to meet customer needs.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Counted and balanced cashier drawers.
Key Holder
Advanced Auto Parts
Greenacres, FL
05.2002 - 08.2007
- Captured customer information to maximize future clienteling opportunities.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Cross-referenced part numbers between different manufacturers' catalogs.
- Kept parts neatly stacked and ready for purchase to boost sales.
Education
GED -
Family Learning Circle
Bronx, New York08-1999
Skills
- Store operations oversight
- Promotional planning
- Operational budgeting
- Personnel development
- Employee scheduling
- Staff management
- Loss prevention
- Recruitment and hiring
- Reliable
- Multitasking and organization
- Bilingual in Spanish
Timeline
Store Manager
SWFL
02.2021 - 01.2025
House Mom
Monroe’s of the palm beaches
08.2019 - 12.2020
Cashiers/Customer Service Cashier
Walmart Neighborhood Market
09.2009 - 04.2018
Key Holder
Advanced Auto Parts
05.2002 - 08.2007
GED -
Family Learning Circle