Jannette Wood
Dunkin' Donuts
Lagrange
21
years of professional experience
Dedicated crew member with strong customer service skills, ensuring satisfaction through efficient order handling and teamwork. Committed to maintaining high standards of cleanliness and safety.
Work History
Crew Member
5 Months- Prepared and served beverages and food items according to company standards.
- Operated point-of-sale system efficiently for customer transactions.
- Maintained cleanliness and organization of workstations in high-paced environment.
- Assisted customers with menu selections, enhancing their experience.
- Collaborated with team members to ensure timely service during peak hours.
- Followed safety and sanitation protocols to uphold health standards.
- Adapted quickly to changing tasks and priorities throughout shifts.
- Engaged in ongoing training to improve product knowledge and service skills.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Trainer
11 Months- Trained new crew members on food preparation and customer service standards.
- Ensured compliance with health and safety regulations during daily operations.
- Assisted in maintaining inventory and managing stock levels efficiently.
- Coordinated team schedules to optimize staffing during peak hours.
Shift Leader
1 Year 4 Months- Supervised team members during shifts to ensure efficient operations and customer satisfaction.
- Trained new employees on service standards, food safety, and operational procedures.
- Managed inventory control to minimize waste and optimize stock levels.
- Conducted quality checks on food preparation to maintain high standards of hygiene and taste.
Education
GED
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Timeline
Crew Member
Dunkin' Donuts
01.2025 - 06.2025Read More
Crew Trainer
Arby's Restaurant
11.2018 - 10.2019Read More
Shift Leader
McDonald's
11.2004 - 03.2006Read More
West Georgia Technical College
GED
Read More