JANNO LAMPKIN
Webster
Summary
Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Associate Banker
JPMorgan Chase
Houston
05.2022 - Current
- Delivered exceptional service to customers in person or over telephone
- Served a large number of customers during high volume shifts and remained composed and professional in stressful situations
- Identified customer financial needs, goals, and objectives and offered appropriate financial products to suit their needs
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Project Manager Intern
Alaniz Construction
Houston
05.2023 - 09.2023
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Created and implemented processes to ensure successful completion of projects.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Prepared cost estimates for projects of varying sizes.
Salon Receptionist
Hair Heist 629
Webster
06.2021 - 09.2023
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Provided information about services, products and prices to customers.
- Performed inventory checks on hair care products, tools and other supplies as needed.
Bartender
Landry's
Kemah
05.2022 - 07.2022
- Checked identification of guests to verify age requirements for alcohol purchase
- Managed bar area, cocktail design and menu, and handled inventory, regulation compliance, and customer relationships
- Recommended food and drinks to patrons based on preference, pairings, and special promotions
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Education
BBA - Accounting
Stephen F. Austin State University
Nacogdoches, TX 08.2021 - 05.2023
Certificate - Project Management
Ecornell
OnlineCertificate - Sales Representative
Course Careers
OnlineAssociate of Arts - Accounting And Business Management
San Jacinto College District
Pasadena, TXSkills
- Problem Solving
- Database Management
- Money Handling
- Check Cashing
- Task Prioritization
- Customer Service
- Marketing
- Calendar Management
- Appointment Scheduling
- Supply Ordering
- Computer Proficiency
- Client Relationships
- Schedule Management
- Risk Management
- Budget Development
- Quality Control
Timeline
Project Manager Intern
Alaniz Construction
05.2023 - 09.2023
Associate Banker
JPMorgan Chase
05.2022 - Current
Bartender
Landry's
05.2022 - 07.2022
BBA - Accounting
Stephen F. Austin State University
08.2021 - 05.2023
Salon Receptionist
Hair Heist 629
06.2021 - 09.2023
Certificate - Project Management
Ecornell
Certificate - Sales Representative
Course Careers
Associate of Arts - Accounting And Business Management
San Jacinto College District