Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Additional information
Interests
Timeline
Generic

Jaqui Robinson

Seminole,FL

Summary


Sales professional with proven ability to drive revenue growth and enhance customer satisfaction. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem-solving.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales Specialist

JCPenney
11.2021 - Current
  • Responsible for selling fine jewelry and upselling with protection plans for each piece to maintain and keep the jewelry looking new.
  • Providing Exceptional Customer Service.
  • Meets and exceeds sales goals selling over $160,000 in jewelry in my third year as a part-time sales specialist with a 55% protection plan attachment rate.
  • Maintaining a Keep In Touch Book for to call and inform customers of upcoming sales and remind them to have their jewelry cleaned and inspected.
  • Keep track of "Countable" jewelry by performing a daily count of the most expensive pieces and tracking sales and markdowns.
  • Encourage customers to open a JCPenney credit card to experience all the benefits of being a cardholder.
  • Won several contests and spiffs that the company and vendors promoted.

3rd Key Holder/Stylist

Lane Bryant
10.2020 - 11.2021
  • Consistently exceeded client/company expectations through Lane Selling.
  • Contributed to achievement of Company goals, including financial/credit/loyalty objectives, client experience, operational controls, asset protection, safety, and merchandise presentation.
  • Responsible for opening and closing store procedures/cash handling.
  • Receive and package ship to/from store items.

Licensed Esthetician

Trade Winds Island Grand Resort
09.2017 - 03.2020
  • Educated clients on skin care procedures, products and importance of sun protection while providing them the "Just Let Go" experience that Trade Winds is famous for.
  • Improved appearance of client skin through non-surgical processes.
  • Client's purchases surpassing sales goals by 1000%
  • Developed relationships while keeping in contact with seasonal clients through social media.

Licensed Esthetician

Spa Escape
11.2016 - 03.2018
  • Educated clients on skin care procedures and products.
  • Sold skincare products to clients according to specific needs, boosting overall revenue.
  • Answered phone, returned client calls and scheduled appointments.

Appointment Setter/Marketer

Comfort Cover Systems
06.2008 - 05.2016
  • Cold-called prospective customers and scheduled appointments with a member of our sales team.
  • Followed up with customer as needed.
  • Edited new call sheets, prepared them for the marketers.

Education

Licensed Esthetician - Clinical Skin Care

Loraines Academy
Saint Petersburg, FL
01.2016

Skills

  • Customer service
  • Upselling - 10 years
  • Communication skills
  • Chemical/Enzyme Peels
  • Dermaplaning
  • Body Waxing
  • Eyebrow and lash tinting
  • Facials
  • Waxing
  • Sales
  • Computer skills
  • Organizational skills
  • LED light therapy
  • Microcurrent
  • Time management
  • Marketing
  • Retail Sales - 10 years
  • Microdermabrasion treatments

Accomplishments

As a single mom, I successfully devoted my time and life to my sons while encouraging both my sons to shoot for the stars. My oldest son received a full athletic scholarship for Eastern Florida State College and will be attending University of Tampa on an academic and athletic scholarship starting in August 2025. My youngest son graduated Hollins High School a year early.

Certification

  • Driver's License
  • Esthetician License

Languages

English

Additional information

Do you want to add any of these skills?

Interests

  • Baseball
  • Music
  • Outdoor Recreation
  • Dancing
  • I like working with my hands and fixing things

Timeline

Sales Specialist

JCPenney
11.2021 - Current

3rd Key Holder/Stylist

Lane Bryant
10.2020 - 11.2021

Licensed Esthetician

Trade Winds Island Grand Resort
09.2017 - 03.2020

Licensed Esthetician

Spa Escape
11.2016 - 03.2018

Appointment Setter/Marketer

Comfort Cover Systems
06.2008 - 05.2016

Licensed Esthetician - Clinical Skin Care

Loraines Academy

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