Jaquita Richardson
Gainesville,FL
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Reliable and dependable individual whose prepared to bring 5+ years of experience to dynamic new position and company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front End Supervisor
Ross (full-time)
04.2023 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
Unloader/Processor Operator
Walmart Distribution Center (full-time)
04.2019 - 09.2023
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Direct Support Professional Caregiver
ResCare (full-time)
01.2017 - 04.2019
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Enhanced client independence by providing personalized support and implementing individualized care plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
Captioning Assistant
CAPTEL (full-time)
10.2015 - 01.2017
- Interpreted and translated dialogues into captions for English and non- English speaking audiences.
- Provided excellent customer service by dictating and captioning variety of conversational topics verbatim.
- Reviewed transcriptions for accuracy in grammar, punctuation, and spelling
- Used keyboards by typing corrections and other words.
- Improved captioning accuracy by thoroughly reviewing and editing transcriptions for clarity and context.
Education
High School Diploma -
Bradford High School
Starke, FL06.2014
Skills
- Conflict Management
- Systems and Software expertise
- Inventory Management
- Computer Proficiency
- Superior Work Ethic
- Customer Service
- Handling Complaints
- Training and Mentoring
- Leadership Development
Certification
- PT - Phlebotomy Technician
Timeline
Front End Supervisor
Ross (full-time)
04.2023 - Current
Unloader/Processor Operator
Walmart Distribution Center (full-time)
04.2019 - 09.2023
Direct Support Professional Caregiver
ResCare (full-time)
01.2017 - 04.2019
Captioning Assistant
CAPTEL (full-time)
10.2015 - 01.2017
High School Diploma -
Bradford High School