Karol Alanis
Auburn,WA
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving everyone a positive and memorable experience.
Dedicated social justice advocate with a strong commitment to human rights initiatives. Proven ability to engage communities, foster collaboration, and drive impactful change.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Shift Lead
Tutta Bella
Seattle, WA
06.2024 - Current
- Prepared end-of-shift reports summarizing sales data, labor costs, waste disposal totals.
- Resolved customer complaints in a professional manner.
- Ensured all opening and closing procedures were completed as outlined in the shift checklist.
- Maintained accurate records of all cashier transactions and resolved discrepancies as needed.
- Created reports on inventory levels for management review.
Server
Tutta Bella
Seattle, WA
03.2023 - Current
- Assisted in training new servers.
- Identified needs of customers promptly and efficiently.
- Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
- Operated catering equipment safely, including chafing dishes, coffee dispensers, and serving utensils.
- Trained staff in proper wine service techniques and etiquette.
- Accurately recorded orders on cash register and point-of-sale system.
Barista
Bakery Nouveau
Burien , WA
06.2019 - 12.2022
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
Education
Some College (No Degree) - Midwifery
Bellevue College
Bellevue, WASkills
- Team management
- Wine and beverage service
- Labor cost control
- Organizational leadership
- Bilingual
- Work delegation
Certification
- MAST
- FOOD WORKER CARD
Affiliations
Aztec dancer at Ce Atl Tonalli and really passionate about my traditions.
Social work activities.
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Restaurant Shift Lead
Tutta Bella
06.2024 - Current
Server
Tutta Bella
03.2023 - Current
Barista
Bakery Nouveau
06.2019 - 12.2022
Some College (No Degree) - Midwifery
Bellevue College
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