Experienced Sales Representative with a demonstrated history of working in the automotive industry. Skilled in Search Engine Optimization (SEO), E-commerce, HTML, Marketing, and Business Development. Strong sales professional with a Ohio State School of Cosmetology focused in General Studies from Catalina High School.
Overview
11
11
years of professional experience
Work History
Sales Associate and Customer Service
ADT Solar
08.2022 - 03.2024
Built relationships with customers to encourage repeat business and referrals.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Loan Processor
Mr. Cooper Mortgage
07.2020 - 08.2022
Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
Set up and completed loan submission packages.
Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.
Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Buyer/Inside Sales
Randstad Staffing, Global Lending Services
10.2019 - 02.2020
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
Developed and improved account relationships.
Business Development Executive
DB Schenker
01.2019 - 09.2019
Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Increased client base by identifying and pursuing new business opportunities through market research and networking.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Communicated directly with customers and partners to build strong business networks and relationships.
Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
Collaborated with sales and marketing departments to support client acquisition.
Sales Representative/Transformation Catalyst
DBSI
05.2017 - 06.2018
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Offer quality customer service to both applicants and partner vendors as I walk each party through the transaction via web call.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts to set appointment with sales agent.
Sales Representative
Endurance International
02.2013 - 09.2015
Consult customers on hosting best practices and products/services that will help them achieve online success.
Adaptability in a constant changing environment with services and technology.
Consistently in the top 2 rankings of Performance Qualifiers.
Participated in professional development workshops to stay current on industry trends and best practices in group insurance administration.