Jarrett Skaff
Austin,TX
Summary
I have been fortunate enough to spend the last six plus years working my way up from associate to store manager. In the time I have been able to experience retail before and after a major pandemic and have learned to adapted to quick company role outs and adjustments while getting a team behind me on new company focuses. Skilled in building collaborative relationships, implementing innovative solutions, and facilitating a supportive growth. Becoming an expert in multitasking and adapting to a change markets. I'm looking to share a retail perspective and insight to help me on my next journey.
Overview
6
6
years of professional experience
Work History
Store Manager
Vineyard Vines
Austin, Texas
10.2021 - Current
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Built and maintained strong working relationships with team members.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Motivating and overseeing growth in monthly, quarterly and annual KPI metrics.
- Created effective schedules for crew members to maximize efficiency.
Assistant Store Manager
vineyard vines
Corte Madera, CA
11.2018 - 10.2021
- Answered customer questions and addressed problems and complaints in person and via phone.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Coached and developed store associates through front of house and back of house SOPs.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Curate list of 'hug customers' to rely on to drive sales with new product drops and promotions
Crew Lead (Key Holder)
Vineyard Vines
Belvedere Tiburon, CA
03.2018 - 11.2018
Sales Associate
Vineyard Vines
Belvedere Tiburon, CA
10.2017 - 03.2018
Education
Bachelor of Science - Business Administration
University of San Francisco
San Francisco, CA05-2018
Skills
- Team Development
- Customer Experience
- Employee Training
- Loss Prevention
- Time Management
- Microsoft Office
- Salesforce
- Recruiting
- Partnership Building
- Revenue Generation
- Customer Service Management
- Retail Inventory Management
Languages
English
Professional
Affiliations
- Chapter Advisory Board Member, California Chi
Accomplishments
- Second Highest Conversion Growth in District in 2023.
- Scored Excellent year over year in Physical Inventory with less than .5% shrink yearly.
Interests
- Food
- Cinema
- Being a dog dad
- Sports
References
References available upon request.
Timeline
Store Manager
Vineyard Vines
10.2021 - Current
Assistant Store Manager
vineyard vines
11.2018 - 10.2021
Crew Lead (Key Holder)
Vineyard Vines
03.2018 - 11.2018
Sales Associate
Vineyard Vines
10.2017 - 03.2018
Bachelor of Science - Business Administration
University of San Francisco