Jasen Deniston
Troy,MO
Summary
Seasoned Account Specialist bringing several years of related experience along with deep understanding of financial and payment matters as well as customer service and sales activities. Proficient in data verification, account updates and problem solving. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Specialist
CarShield
Saint Peters, MO
03.2021 - 05.2024
- Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
- Researched and resolved customer inquiries regarding billing issues or payment disputes.
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
- Generated monthly reports detailing account activity such as new accounts opened, closed accounts, and delinquent payments.
- Worked closely with the sales team in order to provide timely updates on customer accounts.
- Analyzed financial data to identify discrepancies in account balances and ensure accuracy of records.
Sales Agent
Auto Protection Plus
Earth City, MO
06.2019 - 02.2021
- Developed relationships with customers by providing excellent customer service.
- Negotiated contracts with customers to secure sales deals.
- Coached new employees on best practices for closing deals quickly and efficiently.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Warehouse Worker/Truck Driver
Tellworks Logistics
Earth City, MO
03.2018 - 01.2019
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
Education
High School Diploma -
St. Charles High
Mo04-1999
Skills
- Account investigations
- Reporting skill
- Due diligence
- Billing issue resolution
- Territory Growth
- Account updating
- Client Engagement
- Customer relationship development
Certification
- I do currently maintain my vehicle service sales license.
Timeline
Account Specialist
CarShield
03.2021 - 05.2024
Sales Agent
Auto Protection Plus
06.2019 - 02.2021
Warehouse Worker/Truck Driver
Tellworks Logistics
03.2018 - 01.2019
High School Diploma -
St. Charles High