Jasleen Jain
Sugar Land,TX
Summary
Proactive, hardworking, positive Administrative Professional with a broad scope of skills and experience.
Service-oriented hospitality professional with track record of ensuring guest satisfaction and maintaining high standards. Known for strong focus on teamwork and achieving results, adaptable to changing needs. Expertise in managing guest requests and resolving issues with positive attitude.
Overview
19
19
years of professional experience
Work History
Concierge
Regency Newcastle
04.2025 - 03.2026
- Delivered exceptional customer service to enhance guest satisfaction and overall experience.
- Managed front desk operations, ensuring efficient check-in and check-out processes for residents and guests.
- Developed knowledge of community resources, providing accurate information to residents and families.
- Cultivated strong relationships with residents, enhancing trust and loyalty in community offerings.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Nutrition Assistant
Renton School District
08.2025 - 02.2026
- Assisted in meal planning and preparation to meet nutritional guidelines for students.
- Provided support during food service operations, ensuring compliance with health regulations.
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
Concierge
Vineyard Park of Covington
10.2022 - 12.2024
- Primary responsibilities Greet and Direct all Visitor, Answer Telephone Direct Calls and necessary, sort and distribute mails, file business office material.
Primary Dispatcher, Medical Lab Testing
PAML (Pathology Associates Medical Laboratories)
01.2013 - 08.2017
- Primary responsibilities included dispatching drivers for transporting lab samples and intaking information regarding services needed via Client Services staff and direct from the Client.
Administrative Assistant, Temporary
HD Fowler Company
06.2015 - 02.2016
- Primary responsibilities included data entry, cash handling, special project assignments, and all other administrative support tasks needed as part of this Corporate Admin Support team.
Primary Dispatcher, Airport Special Services Contracting
Bags Inc.
01.2010 - 01.2012
- Primary responsibilities included dispatching service agents to special service requests and needs of the traveling public, mostly assisting passengers with disabilities enplaning, deplaning, and throughout the airport. Our primary customer was Alaska and Horizon airlines, and we were the largest service provider at SeaTac Airport at the time. I first worked for Huntleigh and then was selected to continue on with Bags Inc. when they took over the contract.
Primary Dispatcher, Airport Special Services Contracting
Huntleigh USA
01.2007 - 01.2010
- Primary responsibilities included dispatching service agents to special service requests and needs of the traveling public, mostly assisting passengers with disabilities enplaning, deplaning, and throughout the airport. Our primary customer was Alaska and Horizon airlines, and we were the largest service provider at SeaTac Airport at the time. I first worked for Huntleigh and then was selected to continue on with Bags Inc. when they took over the contract.
Skills
- Customer Service
- Multi-tasking in fast-paced environments
- Organization
- Efficiency
- Communication
- Team contributor
- Relationship building
- Self-motivated
- Problem-solving
- Reliable
- Fast learner
- Proficient in primary Microsoft Office suite products & many specialized software programs
- Trilingual: English, Punjabi, Hindi
Languages
Punjabi
Hindi
English
Timeline
Nutrition Assistant
Renton School District
08.2025 - 02.2026
Concierge
Regency Newcastle
04.2025 - 03.2026
Concierge
Vineyard Park of Covington
10.2022 - 12.2024
Administrative Assistant, Temporary
HD Fowler Company
06.2015 - 02.2016
Primary Dispatcher, Medical Lab Testing
PAML (Pathology Associates Medical Laboratories)
01.2013 - 08.2017
Primary Dispatcher, Airport Special Services Contracting
Bags Inc.
01.2010 - 01.2012
Primary Dispatcher, Airport Special Services Contracting
Huntleigh USA
01.2007 - 01.2010