Jaslin Short
Las Vegas,NV
Summary
Seeking to transition into new field, leveraging skills developed in fast-paced medical office environment. Excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Dedicated to providing exceptional service and contributing to positive team dynamic in new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
The Spine and Brain Institute
11.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
Barista
Dutch Bros
04.2022 - 11.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
Education
Bachelor of Science - Kinesiology
University of Nevada, Las Vegas
Las Vegas, NV05-2024
Skills
- Customer service
- Proficient in Google Suite (Docs, Sheets, Slides, Forms)
- Proficient in Microsoft Office (Word & Excel)
- Communication
- Time management
- Adaptable and flexible
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Medical Receptionist
The Spine and Brain Institute
11.2024 - Current
Barista
Dutch Bros
04.2022 - 11.2024
- CPR/AED Certification
- First Aid Certification
Bachelor of Science - Kinesiology
University of Nevada, Las Vegas
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