Jasmin Dixon
Baltimore,MD
Summary
Skilled secretary with excellent work ethic, great communicator, organized, people-oriented, collaborator. Caring Mental Health Counselor with over one year of experience providing wide variety of individual, group and familial counseling techniques and intervention strategies. Proficient in preparing and maintaining detailed treatment records and reports. Strong background in treating clients with Mental Health challenges.
Overview
9
9
years of professional experience
Work History
CREW MEMBER
CHICK
, MD
01.2016 - 10.2017
- Promoted and demonstrated a reliable reputation for the company
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
Specimen Technician
Precision Diagnostics
Baltimore, Maryland
06.2020 - 09.2022
- Reviewed slides for quality control prior to sending to pathologists.
- Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
- Completed complex histological procedures to prepare slides for analysis.
- Minimized infection risk by regularly cleaning and disinfecting work areas and equipment.
- Entered data on demographics, grossing descriptions and clinical diagnosis into EMR.
- Documented routine laboratory instrument maintenance and corrective actions.
- Entered and tracked results of analyses and generated reports for clinical personnel.
UNIT SECRETARY
ST AGNES HOSPITAL
BALTIMORE, MD
01.2017 - 02.2021
- Prepare patient files and charts in anticipation of discharges and transfers to other departments
- Answering phones/patient call bell
- Assisting nurses, doctors, and other staff members in order to fulfill patient needs
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Enhanced office productivity by handling high volume of callers per day.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Developed training protocols for new unit secretaries.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
CAREGIVER
TRUE LIFE
BALTIMORE, MD
01.2019 - 01.2020
- Assisting with personal care/grooming
- General health care
- Incontinence care
- Help with activities of daily living
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Education
Bachelor's Degree -
Bachelor of Science - General academics, Psychology, Criminal Justice
Coppin State University
Baltimore, MD05.2022
Skills
- Customer service
- Attention to detail
- Time management
- Communication
- Critical thinking
- Microsoft office skills
- Problem solving skills
- Adaptability
- Teamwork Skills
- Medical terminology
Timeline
Specimen Technician
Precision Diagnostics
06.2020 - 09.2022
CAREGIVER
TRUE LIFE
01.2019 - 01.2020
UNIT SECRETARY
ST AGNES HOSPITAL
01.2017 - 02.2021
CREW MEMBER
CHICK
01.2016 - 10.2017
Bachelor's Degree -
Bachelor of Science - General academics, Psychology, Criminal Justice
Coppin State University